yes there website need some update and features needed to be added but it is a year old company provind free trades donnt be comparing them with a $10 per trades companies and give them a year more and every one will see the diffreence

i am glad with them but the only problem with them is there is no extended hours trading avaliable

I have used eTrade, Scottrade for a few years. I have to say Zecco is apparently the worst ! I almost can not imagine any other trading site worse than Zecco. And the worst part of Zecco is its customer service. Their representative are not only not helpful, they are unbelivably ignorant of their rules/policy and they just drive you crazy.

For almost every question that I checked with them via email or phone, to my surprise, everytime I get different answers from different representatives, it made me wondering if these representatives are really working for the same company… When I opened my aacount, I followed exactly what they require on the web site, since I am an experienced one, I even called them to check if I need to submit W9. I was told by one person via email saying no, then I called them, another person said yes I do need to; then I called again, this time anothr one said “maybe”. Are they crazy or what ? Not just W9, they messed up a lot of things indeed. When eveyrthing seemed to be fine, I funded my account and I saw the money. Then suddenly the next day I found my account was suspended ! I called them and they spent 2 hours and couldn’t tell me why they suspended it I was really angry and I decided to close my account. Then next day they said my account was reactivated ! Then I tried to withdraw money and stay away from it, then they gave me lot of trouble and sometimes they “pretend” not read your email, their “standard” answer is “you need to complete certain procedure to…”. I asked them to be specific, then no response…

This is a joke service, I will recommend everyone to leave this crazy scam ASAP.

So in order to test out Zecco, I signed up for an account, and am waiting to make my first trade within a few days. Because of your post, I will make sure to call them up “just to test out” their customer service. It’s very important to me that any question (no matter how small or insignificant) gets answered in the best way possible.

My first impression of Zecco was “wow, they need a lot of info,” and I jotted down a few more first impressions in my latest zecco review.

I’ve also heard rumors of poor Zecco customer service, but that’s most likely haters and not actual customers.

Thanks for the further detail and comments. I’d love to check it out as soon as possible and do a write up.

Obviously rankings alone will not get the job done. We open our doors for business on October 9th and what we need is customers. Plus all the friends we can get. Launching a frontal attack on a 160 billion industry is fun and scary at the same time. But the good news is that the big boys will not be able to follow us into zero-commission territory. Take E*Trade as an example … they had revenues of around 1,5 billion last year … of which $500 came from commissions. But they had expences of around$1,2 billion so doing away with commissions would leave them some $300 in the hole.

A lot of people have asked how Zecco.com can offer zero-commission trading and still hope to survive … but the answer is relatively simple. A trade costs around $2 and we are willing and able to absorb that as doing businesss with you the customer because we do not spend the approx $6 per trade in sales and marketing costs that the big guys like Schwab, E*Trade etc. do.

Instead we believe a great deal and word of mouth is all we need to get the publics attention … after all, why pay as much as $15 a trade for something that should and can be made free?

Another question I have gotten from many people is whether their money will be safe with Zecco.com and whether the trade-execution will be as fast as our competitors. The answer to both of those questions is yes.

Zecco.com uses Penson as our settlement and clearance house — one of the largest such institutions in the US. Customers money are kept at Penson and trades are executed on their infrastructure (incidentally the same infrastructure used by many of our larger competitors). Equity and cash in accounts at pension are heavily regulated and insured … so your money is just as safe with Zecco.com as with any other US online brokerage. You can check out pensons website here. http://www.penson.com — one reason we chose these guys over several other possibilities was their phenomenal trackrecord!